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Check your inbox for the download instructions which have been emailed to you. In case there’s a problem in delivery, they will be automatically resent in 24 hours. Some of the reasons for non-delivery include misspelling of your e-mail address and spam filters.

Be sure that you confirm your email address. We use a 100% opt-in email service, so if you don't confirm, you won't be able to download your report.

Because SPAM has become such a problem, you or your Internet Service Provider (ISP) may have SPAM filters set up on your email. You may not even be aware that your messages are being filtered by your ISP. You may also be using a SPAM filtering program such as McAfee or Symantec.

If you are using filters of any kind, you may not receive your download instructions unless you specifically set them up to allow email from these domains:

Here are some tips for some of the more popular e-mail programs-

Hotmail- Place the domains above in your "safe list." This can be accessed from the "Options" link next to the main menu tabs.

AOL- Place the domains above in your address book.

Yahoo!- If the newsletter is filtered to your "bulk" folder, open the message and click on the "This is not Spam" link next to the "From" field.

Other programs- Try adding the domains above to your address book or contact list.

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